General Terms & Conditions

Welcome. We believe that collecting art should be a relationship built on trust. These Terms & Conditions are here to provide a clear legal framework for your acquisition of works by Arjan Spannenburg. They ensure that you know exactly what to expect regarding the purchase, ownership, and quality of the artwork.

By placing an order on this website, you agree to these terms.

Article 1: Definitions

為確保清晰，以下是我們所指的對象：

• The Artist / Entrepreneur: Arjan Spannenburg (trading as Spannenburg.Art).
• The Client / You: The private individual or collector acquiring the artwork (not acting in a professional business capacity).
• The Partner: Zerp Galerie, often responsible for the financial handling and invoicing of your purchase.
• The Work: The fine art photograph or mixed-media piece you are acquiring.

Article 2: Our Identity & Contact

The Artist: Arjan Spannenburg Hendrik Werkmanstraat 79, Almere, The Netherlands Email: management@spannenburg.art Chamber of Commerce (KvK): 52015661 | VAT: NL001419428B24

Sales & Financial Settlement: Zerp Galerie Van Oldenbarneveltstraat 120A, 3012 GV Rotterdam Kamer van Koophandel (KvK): 55541097

Article 3: The Offer & Accuracy

We strive to display the artwork as truthfully as possible. However, please be aware that screen colours may varySlight deviations in colour or contrast between the digital image on your screen and the physical Fine Art print do not constitute a defect or a valid ground for a liability claim.

• Website errors or pricing mistakes are not binding.

Article 4: The Agreement

The sales agreement is final when:

1. 您已透過網站落單。
2. Your payment conditions, as managed by ZERP Galerie, have been met.
3. You have received a digital confirmation of your order.

Article 5: Custom Works & Right of Withdrawal

This is a crucial clause regarding your order.

• Standard Reflection Period: Under Dutch/EU law, you generally have 14 days to reconsider a purchase.
• Exclusion for Custom Art (Important): Most works on this site (specifically Diasec®, Dibond, Plexiglass and framed works) are 訂製生產 based on your specific choice of size and finish.
  • In accordance with Article 6:230p of the Dutch Civil Code: The right of withdrawal does not apply to products manufactured according to the consumer's specifications.
  • Upon purchasing a made-to-order piece, you acknowledge that the sale is final upon production.

Article 6: Prices & Payment

• All prices listed include VAT (where applicable).
• Payment must be fulfilled within 14 days of the order via the secure methods provided by ZERP Galerie.
• The Artist retains full legal ownership of the artwork until the full purchase price is received.

Article 7: Delivery & Execution

We treat your deadline with respect.

• 我們致力於在規定的生產時間內 (5–28 天) 交付。
• Delivery dates are estimates. A minor delay does not entitle the client to compensation unless explicitly agreed otherwise in writing.
• Upon receipt, you must inspect the packaging and artwork immediately. Any transport damage must be reported to us within 48 hours.

Article 8: Guarantee & Conformity

We guarantee that the artwork meets high museum-quality standards and the specifications listed.

• Should the artwork exhibit a technical defect upon arrival (unrelated to transit or improper handling), we shall undertake its repair or replacement at our expense.

Article 9: Limitation of Liability

In so far as Dutch Law permits:

• Spannenburg.Art 概不負責間接損害、後果損失或利潤損失。
• Our total liability is strictly limited to the invoice amount of the acquired oeuvre.
• 我們對貨物交付後，因處理不當、懸掛不當或環境因素（如極端濕度或陽光直射）造成的損壞概不負責。

Article 10: Governing Law & Disputes

我們希望不會走到這一步，但從法律角度而言：

• All agreements are exclusively governed by Dutch Law.
• Any disputes that cannot be resolved amicably will be submitted to the competent court in the Netherlands.

Article 11: Open Call Participation & Content Submission

By creating an account and submitting content (including but not limited to images, biographical data, and artistic statements) for an Open Call or artist profile, you agree to the following terms regarding your data and intellectual property:

11.1 Accuracy and AI Translation

藝術家/企業家同意我們對提交資訊進行的AI多語言翻譯，以擴大全球影響力。提交您的資料即表示您確認，儘管我們力求準確，但自動翻譯可能包含細微差異或錯誤。您授予我們權利，以處理和展示您以各種語言編寫的資訊。

11.2 Grant of Licence & Usage Rights

您授予 ART THAT MATTERS 一項永久、不可撤銷、全球性且免版稅的授權，以使用、複製、展示及散布您提交的圖像和文字。此授權用於以下目的：

• The promotion and execution of the specific exhibition or Open Call.
• The creation and maintenance of your dedicated artist pages on our platform.
• General marketing, social media, and archival purposes related to ART THAT MATTERS.

11.3 Visibility & Optimisation (EEAT / SEO) You acknowledge that the submission of your data is intended to increase your professional visibility. In turn, you grant us permission to do so, using your content to optimise this platform for search engines (SEO), Generative Experience Optimisation (GEO), and AI/Large Language Model (LLM) training or indexing. This is conducted to strengthen the platform’s "Experience, Expertise, Authoritativeness, and Trustworthiness" (EEAT) for visitors.

11.4 Ownership & Warranty You retain the moral rights to your work. However, you warrant that you are the sole creator and copyright holder of the submitted materials and that your submission does not infringe upon the intellectual property rights of any third party. You indemnify this platform against any third-party claims arising from a breach of this warranty.

11.5 Finality of Submission 一旦内容作为展览或已索引的艺术家简介的一部分发布，将无法处理移除请求。仅在极端情况下，我们将酌情处理这些请求，同时考虑数字展览的完整性以及平台的 SEO 结构。