General Terms & Conditions

Kia ora. We believe that collecting art should be a relationship built on trust. These Terms & Conditions are here to provide a clear legal framework for your acquisition of pieces by Arjan Spannenburg. They ensure that you know exactly what to expect regarding the purchase, ownership, and quality of the creation.

By placing an order on this website, you agree to these terms.

Article 1: Definitions

To ensure clarity, here are the individuals we are referencing:

• The Artist / Entrepreneur: Arjan Spannenburg (trading as Spannenburg.Art).
• The Client / You: The private individual or collector acquiring the artwork (not acting in a professional business capacity).
• The Partner: Zerp Galerie, often responsible for the financial handling and invoicing of your purchase.
• The Piece: The fine art photography or mixed-media piece you are acquiring.

Article 2: Our Identity & Contact

The Artist: Arjan Spannenburg Hendrik Werkmanstraat 79, Almere, The Netherlands Email: management@spannenburg.art Chamber of Commerce (KvK): 52015661 | VAT: NL001419428B24

Sales & Financial Settlement: Zerp Galerie Van Oldenbarneveltstraat 120A, 3012 GV Rotterdam Chamber of Commerce (KvK): 55541097

Article 3: The Offer & Accuracy

We strive to display the piece as truthfully as possible. However, please be aware that screen colours may varySlight deviations in colour or contrast between the digital image on your screen and the physical Fine Art print do not constitute a defect or a valid ground for a liability claim.

• Any obvious errors or pricing mistakes on the website are not binding.

Article 4: The Agreement

The sales agreement is final when:

1. You have placed an order via the website.
2. You have met the payment conditions managed by ZERP Galerie.
3. You have received a digital confirmation of your order.

Article 5: Bespoke Creations & Right of Withdrawal

This is a crucial clause regarding your order.

• Standard Reflection Period: Under Dutch/EU law, you generally have 14 days to reconsider a purchase.
• Exclusion for Custom Art (Important): Most pieces on this site (specifically Diasec®, Dibond, Plexiglass and framed pieces) are made to order based on your specific choice of size and finish.
  • In accordance with Article 6:230p of the Dutch Civil Code: The right of withdrawal does not apply to creations manufactured according to the collector's specifications.
  • By purchasing a made-to-order piece, you acknowledge that the sale is final upon production.

Article 6: Prices & Payment

• All prices listed include VAT (where applicable).
• Payment must be fulfilled within 14 days of the order via the secure methods provided by Zerp Galerie.
• The Artist retains full legal ownership of the artwork until the full purchase price is received.

Article 7: Delivery & Execution

We treat your deadline with respect.

• We aim to deliver within the stated production time (5–28 days).
• Delivery dates are estimates. A minor delay does not entitle the client to compensation unless explicitly agreed otherwise in writing.
• Upon receipt, you must inspect the packaging and artwork immediately. Any transport damage must be reported to us within 48 hours.

Article 8: Guarantee & Conformity

We guarantee that the piece meets high museum-quality standards and the specifications listed.

• Should a piece exhibit a technical flaw upon arrival (unrelated to transit or mishandling), we shall undertake its repair or replacement at our expense.

Article 9: Limitation of Liability

To the extent permitted by Dutch Law:

• Spannenburg.Art is not liable for indirect damages, consequential loss, or lost profits.
• Our total liability is strictly limited to the invoice amount of the purchased piece.
• We accept no liability for damage arising from incorrect handling, hanging, or environmental conditions (such as extreme humidity or direct sunlight) post-delivery.

Article 10: Governing Law & Disputes

We hope it never comes to this, but legally:

• All agreements are exclusively governed by Dutch Law.
• Any disputes that cannot be resolved amicably will be submitted to the competent court in the Netherlands.

Article 11: Open Call Participation & Content Submission

By creating an account and submitting content (including but not limited to images, biographical data, and artistic statements) for an Open Call or artist profile, you agree to the following terms regarding your data and intellectual property:

11.1 Accuracy and AI Translation

The Artist/Entrepreneur agrees to our AI translation of the submitted information into multiple languages to enhance global reach. By submitting your data, you acknowledge that while we strive for accuracy, automated translations may contain nuances or errors. You grant us the right to process and display your information in various languages.

11.2 Grant of Licence & Usage Rights

You grant ART THAT MATTERS a perpetual, irrevocable, worldwide, and royalty-free licence to use, reproduce, display, and distribute your submitted images and text. This licence is granted for the following purposes:

• The promotion and execution of the specific exhibition or Open Call.
• The creation and maintenance of your dedicated artist pages on our platform.
• General marketing, social media, and archival purposes related to ART THAT MATTERS.

11.3 Visibility & Optimisation (EEAT / SEO) You acknowledge that the submission of your data is intended to increase your professional visibility. In turn, you grant us permission to do so, using your content to optimise this platform for search engines (SEO), Generative Experience Optimisation (GEO), and AI/Large Language Model (LLM) training or indexing. This is conducted to strengthen the platform’s "Experience, Expertise, Authoritativeness, and Trustworthiness" (EEAT) for visitors.

11.4 Ownership & Warranty You retain the moral rights to your creation. However, you warrant that you are the sole creator and copyright holder of the submitted materials and that your submission does not infringe upon the intellectual property rights of any third party. You indemnify this platform against any third-party claims arising from a breach of this warranty.

11.5 Finality of Submission Once content is published as part of an exhibition or an indexed artist profile, requests for removal will not be possible. Only in extreme circumstances these requests will be handled at our discretion, taking into account the integrity of the digital exhibition and the platform's SEO structure.